Knowledgebase » Getting Help » Not received your purchase?

https://www.gmodstore.com/community/threads/2942-i-have-buy-an-addon-but-i-dont-have-it-in-my-purchased-items/post-21506#post-21506

If you receive a notification about the status of your purchase from GmodStore (we will tell you about most problems with the purchase involving currency issues, verification issues etc..) then you must simply wait for those issues to resolve, most of the time they wouldn't of taken the money from your account until you or the script author resolves the issue.

If you haven't received a notification it's possible PayPal's API is having delays or has hitched, in this case you can often just take a screenshot of your transaction and send it to the script author, they'll be able to grant you access manually then.

If the author fails to reply within a few days feel free to email FULL transaction details to support@scriptfodder.com


Last updated May 17, 2017 18:11 by Marcuz