Vcmod support has been awfully slow lately.

Vcmod support used to be one of the best supports out there. He used to answer you over steam, even if you didn't own the addon directly.

Now I feel like support tickets are just ignored or take way longer than they used to. Back then he got back to you within a few hours to a few days, but it's been a few weeks (2) and this isn't the first time this has happened.

Usually this isn't an issue (rather an annoyance), however there was a time where my VCmod copy was revoked/restricted and I was brought to a message telling me to uninstall said addons. This was resolved in less than a day, but to my players it seems like I stole/pirated/leaked it, and my server relies heavily on transportation to go from A to B. Overall it just looked pretty bad on my part, however if I had to wait over 2 weeks for that to be resolved, that would have been the "end" of the server.

Now I understand that people have stuff to do IRL, maybe they're busy, or they are checking in once in a while, but he ended up posting an announcement "Long delays in response times are the thing of the past!" Unfortunately it's still pretty long.

TL;DR: I understand people can be busy, but waiting over 2 weeks is pretty long. Please at least tell us you (not freeman directly) acknowledged the ticket