max time limit for support?

ByZolferat 3rd of October 2016 06:46:42

Hey, ive sent in a ticket about a script not working, and its been like 2 days now, how long do I have to wait before I can get a Moderator?

technically in the licenses they don't have to give you support. Either way just be patient 2 days is nothing if it passes 2 weeks then post about it.

Technically they have to give me a working script tho right

Technically scriptfodder wouldnt let someone submit a broken script, What script is it? Have you installed it right?

ByZolferat 3rd of October 2016 07:06:52

Technically they have to give me a working script tho right

eh legally no it states in the default licenses and ToS that warranties aren't a thing. BUT the moderators CAN disable the script if they see "ay it's a broken script" cuz it violates the rules.

ight ill wait, thanks

You're impatient

On another side, most of the time, i answer to the ticket is less than two hours.

I think it's a good thing to say on the script page what's the average ETA to get an answer.

By🐰at 3rd of October 2016 16:06:54

I think it's a good thing to say on the script page what's the average ETA to get an answer.

I suggested this for g m o d s t o r e but Marcuz never replied, hopefully it'll come tho