Billy's Whitelist

ByZinxat 25th of November 2017 23:30:28

Cant download the addon or have any option you should have when purchased.

https://www.gmodstore.com/community/threads/4141-ive-purchased-a-script-but-i-still-dont-have-it-other-paypal-issues/post-29986#post-29986

I was able to download it when I first bought it

Then he has probably revoked your acess for something you have done. Have you leaked it?

Nope, no reason to leak the addon, anyway if i have done something then it would be on an alternate website since the support for this script links to another website.

If you scroll down to the very bottom of your owned scripts page via your dashboard, is there a red line, for example:

This is why

I already refunded you

The only reason i said that was because of your responses and then your response afterwards, surely you can take a being called "stupid"

You also said that you will deny support for me but you go ahead and remove my package? I am also gonna go ahead and ask if you can disable my package as i have done nothing to annoy you or deserve a package refund on gmodstore.com itself.

ByZinxat 26th of November 2017 17:30:18

The only reason i said that was because of your responses and then your response afterwards, surely you can take a being called "stupid"You also said that you will deny support for me but you go ahead and remove my package? I am also gonna go ahead and ask if you can disable my package as i have done nothing to annoy you or deserve a package refund on gmodstore.com itself.

what are you on about, he's disabled your copy and refunded you. He doesn't need a REASON to take access especially when he follows up with a refund to your account. Stop acting so self-righteous. When anybody denies support they usually follow up with a revoke on your item. And regarding him being able to take the word "stupid". I'm sure he can, but why should he have to put up with people calling him stupid... you're the one needing help setting up a gmod script that he made. He'll have many other people complaining about non-existent issues and it doesn't help being called stupid by somebody who can't even drag and drop properly.

ByZinxat 26th of November 2017 17:30:18

The only reason i said that was because of your responses and then your response afterwards, surely you can take a being called "stupid"

The response was like that cause so much people such as yourself never look at the fucking troubleshooter despite the warnings.

"Your ticket has been closed. We have judged that the solution to your problem is already stated in the troubleshooter, yet you chose to either ignore it, or skimmed over it for whatever reason. Go and read it NOW and try the solutions. If you are 100% sure that the solutions are not working, please reopen this ticket so we can assist you further."

We even ask if you don't find a solution to open the ticket back.

There's no way this insulted you what so ever, so honestly just fuck off with your bullshit. I'll insult you as much as I want here but not in support.

ByLunaversity.me 🌸at 26th of November 2017 18:19:24

The response was like that cause so much people such as yourself never look at the fucking troubleshooter despite the warnings."Your ticket has been closed. We have judged that the solution to your problem is already stated in the troubleshooter, yet you chose to either ignore it, or skimmed over it for whatever reason. Go and read it NOW and try the solutions. If you are 100% sure that the solutions are not working, please reopen this ticket so we can assist you further."We even ask if you don't find a solution to open the ticket back.There's no way this insulted you what so ever, so honestly just fuck off with your bullshit.I'll insult you as much as I want here but not in support.

That's a little immature aint it, Its obvious to why i made that support ticket yet you's have to be pricks and act as if you know everything which is clearly not the case.

ByZinxat 26th of November 2017 17:30:18

The only reason i said that was because of your responses and then your response afterwards, surely you can take a being called "stupid"

The only reason i said that was because of your responses

I would estimate that around 75% of tickets are closed because people don't read the troubleshooter which contains information that would fix their problem. This is why I do this. Most customers don't seem to have the ability to read all the warnings I provide asking them to read the troubleshooter and try the solutions. If it turns out that the troubleshooter didn't fix their problem, they can easily reopen their ticket and I can help them.

and then your response afterwards

You're a time traveler? Wow. My response afterwards was an appropriate response to someone like you whom I would refund. I would obviously never be rude to an actual customer who wants to be supported and doesn't treat me like shit; I will gladly treat you like shit back.

surely you can take a being called "stupid"

And of course I can take being called "stupid", I would just rather not have someone so disrespectful have the satisfaction of using my work.

I try my best to always professional and friendly to customers who treat me the same way. I have the right to refund and revoke any purchases I please within reason, as noted in the script license.

ByZinxat 26th of November 2017 18:27:11

That's a little immature aint it, Itsobviousto why i made that support ticket yet you's have to be_pricks _and act as if you know everything which is clearly not the case.

Now you have highlighted to everyone that billy was in the right, good job!

ByZinxat 26th of November 2017 18:27:11

That's a little immature aint it, Its obvious to why i made that support ticket yet you's have to be pricks and act as if you know everything which is clearly not the case.

No, it's really not. And calling us immature is clearly hypocritical. And we do know everything, because we are the ones that do support all day and made the script. If we needed more information, then you would easily be able to reopen the ticket as requested in the closing reply.

Luna even requested more information, afterwards, anyway:

But that was before I refunded you.

Saving myself any possible future problems with this user.