Pivity

Refund Questions

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#1

Hey is there a place I can check if I can get a refund for a addon? I bought this addon a couple days ago and it doesnt work properly.

  1. The gametracker integration doesnt work
  2. Doesnt change the maps properly and some other stuff.

Any easy way I can refund it? just make a support ticket?

https://www.gmodstore.com/scripts/view/2889

Dumb x 2Disagree x 1
#2

That's beasts script, and I'm pretty sure if you put a ticket in, he'll help you. We don't usually grant refunds because you're purchasing a digital product. We have no way of ensuring you'll never use it again. Drop him a ticket, I know him personally, he wouldn't just let a ticket sit there. Besides, no one should be requesting a refund unless you've made attempts to contact the developer (and no, not by just adding him on steam), but actually dropping a support ticket and waiting for a response.

I've seen hundreds of times where people complain "The script doesn't work" and it ends up being the customer doing something wrong. (no offense).

Agree x 6
#3

This must be an issue with yourself and the way you set it up. I use this addon and it works fine for me.

Agree x 4
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