⚉ Nothing helps, what do I do next?

Answer:

If you have reviewed both this knowledge-base, as well as the provided documentation in your download; your next step is the submit a support ticket. Before submitting your support ticket, ensure that you do the following:

1. Restart your server and see if the issue still exists. Sometimes a restart helpers.
2. Reinstall the addon, especially the config.
3. Gather any logs or error messages you have received [check your console for errors], provide them when filling out your support ticket.
4. Explain how you received the error, what you were doing, and any other helpful info. [Were you editing the config files when it started?]
5. Determine if the issue occurs only for you, or for multiple people on your server.
6. If you were editing your config file when the errors started, check for missing characters. Ensure all commas, brackets, and other special characters are in their proper places.

The more information you provide; the quicker a solution can be found. Don't submit a ticket simply saying "It doesn't work". Once your ticket has been submitted, please allow 24-72 hours for a response. We'll try to get back to you quickly, but sometimes it may take a bit to find a solution.