Pivity

How to Respond to Paypal Donation Chargeback

Last read Never
#1

So I'm wondering how I should respond to somebody charging back/disputing a donation on my DarkRP server. They are forced to agree to the T&C before donating ( http://hastebin.com/cuxubekamo.vhdl ) but I just want to know what I should respond to them with to give me the best chance at winning the case.

Cheers

#2

Call them, idk if your country has sellers' protection, I know for a fact the UK doesn't.

Call paypal, tell them it was a donation, and they where forced to accept the Terms of Service and are trying to scam you out of their digital goods they received and those digital goods are undamaged and was properly executed.

Agree x 1
#3
ByRTVY - Smurfat 7th of August 2016 11:38:46
So I'm wondering how I should respond to somebody charging back/disputing a donation on my DarkRP server. They are forced to agree to the T&C before donating ( http://hastebin.com/cuxubekamo.vhdl ) but I just want to know what I should respond to them with to give me the best chance at winning the case.Cheers

Hey The haste-bin is broken for me.

It depends how they formed the payback. For family and friends which is what I use for alot of my transactions if they charge back the only option is unauthorized access and at that point just put into the re-dispute a couple pictures of what they received and tell PayPal you know for sure it was unauthorized.

That is what works for me.

#4

Put it into a pastebin, not sure why hastebin broke. http://pastebin.com/LKbe6k1A It's not sent as friends and family but I'll give them a call and let them know whats up

Users viewing this thread
Nobody