Pivity

PayPal

Last read Never
#1

Recently, I just received a PayPal email regarding the freezing of my account. Reason being? Alt Account. No, I do not own an alt which is the thing baffling me. Has anybody experienced this before? Any pointers on what to say during a call with them? enter image description here So, has anyone had this before and won a case? Note how they didnt provide the other "ALT" Account? So they cant be 100% sure the "ALT" is me - otherwise they would've provided that other account too I presume.

update 1: Called them, they will respond via 48 hrs

update 2: They emailed me requesting info but couldn't shutdown other "accounts" nor would they provide those account emails, which is odd since they have verified this is the reason I'm being limited for. tl;dr they will probably reban me again after this...

#2

"And one of them has engaged in activity that violates our User Agreement." I do not think this was caused by having an alt account.

But yeah, anyone having dealt with anything similar, this guy could use your help here.

Friendly x 4
#3

wish i could help, i only had trouble getting money back through. good luck though.

#4

Just contact them and send in the information they are asking for.

Agree x 1
#5
ByiRat 27th of September 2016 11:57:40
Just contact them and send in the information they are asking for.

They couldnt deactivate other accounts, so they may just reban me unaware of this issue... Hopefully this wont repeat.

#6

Don't use PayPal underage unless you are using a student account.

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