The author doesn't responding to support ticket.
Hey everyone,
1 year ago, i bought the "DayZ Gamemode" made by Phoenixf129 At begin, it works well, the gamemode was cool. But i had somes questions to ask to the Dev. One of those questions : Is it possible to change the gamemode name? I didn't found answer on Google or on the Dev's Wiki. Therefore i opened a support ticket : http://www.noelshack.com/2016-31-1470476795-1.png He literally closed the ticket without response. It didn't matter, but now, i have a bigger problem Multiple Questions and several bugs. I re-opened a ticket : http://www.noelshack.com/2016-31-1470476963-2.png Same as first, close ticket without response.
After that, i decided to add him as a friend in Steam. He was "Online", when i send a message, he automaticaly goes in "Absent".
Thanks all for reading, Sorry for my Bad English.
With my best regards, Tom North
Ive heard from people also the same thing happens to them. GL
I'm gonna to contact PayPal if this continues, i saw a lot of bad review talking about his shitty support.
Phoenix's scripts are terribad (I've seen how he codes), I'd get a refund if I where you, he provides little to no support and they're broken.
He will decline to fix anything, I suggest you get your money back while you can.
Yes but, i bought this script 1 year ago, and it starts problems 3 days ago, i can't chargeback with paypal, the limit is 14 days...
ByKillaOne | Tom68at 6th of August 2016 11:49:52
Yes but, i bought this script 1 year ago, and it starts problems 3 days ago, i can't chargeback with paypal, the limit is 14 days...
Report it then, the gamemode is known for bugs, my friend tried to open a server with it, it was great and everything got decent players but the gamemode kept bugging out that he was forced to shut down. Phoenix gave him no support.
If you report his gamemode for not working, the moderators will surely do something about it.
Edited He cannot require you to use an outside source(shitenforcer) to make the script run so you can report it for that.
ByLunaversity ღat 6th of August 2016 11:51:51
He cannot require you to use an outside source(shitenforcer) to make the script run so you can report it for that.
He can do whatever the fuck he wants, he just has to make it work.
That would be because you are an rude, ignorant fuck. This is also why i do not offer steam support as i am NOT always available as some people seem to expect. Which by the way I DID answer your questions. Your ticket was closed because you wrote a review without even giving me 24 hours to reply to your ticket, as i have already stated. If you want to be an asshole, then I won't help you.
ByPhoenixf129 @GSat 6th of August 2016 13:14:59
That would be because you are an rude, ignorant fuck.This is also why i do not offer steam support as i am NOT always available as some people seem to expect. Which by the way I DID answer your questions. Your ticket was closed because you wrote a review without even giving me 24 hours to reply to your ticket, as i have already stated. If you want to be an asshole, then I won't help you.
why not just ask him to remove the review first
closing the ticket just makes it worse?? that's like arresting a suicidal person instead of getting them help fffffffffff
ByPhoenixf129 @GSat 6th of August 2016 13:14:59
That would be because you are an rude, ignorant fuck.This is also why i do not offer steam support as i am NOT always available as some people seem to expect. Which by the way I DID answer your questions. Your ticket was closed because you wrote a review without even giving me 24 hours to reply to your ticket, as i have already stated. If you want to be an asshole, then I won't help you.
Show us that he was rude to you.
ByLapinat 6th of August 2016 12:47:35
He can do whatever the fuck he wants, he just has to make it work.
You're supporting my opinion.
The script will not function without his shit excuse for a DRM to be connected to their server. It should be an optional and non-forced choice that he chooses to make it forced.
I have been too rude, apparently, i need to wait 24hours before he reply
90% of people who open tickets for the gamemode ask stupid questions. Or they broke their server because they didn't read simple instructions. Tom, you are asking questions that you could of found answers to on google. "How to change the gamemode name?" Please don't waste our time with stuff like that. Also the error you were having is because you didn't follow the Wiki.. Don't know how many times I've had to say that to people -_-
By-ICE-at 23rd of August 2016 16:41:05
90% of people who open tickets for the gamemode ask stupid questions. Or they broke their server because they didn't read simple instructions. Tom, you are asking questions that you could of found answers to on google. "How to change the gamemode name?" Please don't waste our time with stuff like that. Also the error you were having is because you didn't follow the Wiki.. Don't know how many times I've had to say that to people -_-
- this is a dead topic
- just do what billy does and tell them to raise their IQ levels instead of just closing it, maybe a little "lemme google that for you"
I am pretty new to this but imo aren't you there to give unconditional support to your purchasers regardless? Considering thats what most of us claim that we offer support for them? I get that people take the piss and ask about stoopid stuff but i kinda feel like you owe them your support because its your product. I see it as you get an iphone and you really want to use it but you find that there are some issues with it, regardless of your intelligence you expect an explanation and a solution and when you don't you'll be rather annoyed.
You may say that there is a huge difference in price from an iphone to a gamemode but its the same principle and idea. Just my two cents, probz talking a load of crap but ahh well xD
I go based on personality. If the customer is humble, nice, and doesn't force "YOUR SCRIPT IS BROKEN" down my throat, I'm willing to help however I can. BUT, if you give me a support ticket saying "I restarted six times, your script is broken, I'm calling the police for fraud", chances are, my reply to you isn't going to be one you appreciate much.
I see that richard, you give a response on how the customer converses with you but to instantly close the ticket due to them asking basic questions is kinda a bit extreme!
ByRichardat 24th of August 2016 21:24:11
I go based on personality. If the customer is humble, nice, and doesn't force "YOUR SCRIPT IS BROKEN" down my throat, I'm willing to help however I can. BUT, if you give me a support ticket saying "I restarted six times, your script is broken, I'm calling the police for fraud", chances are, my reply to you isn't going to be one you appreciate much.
riskwhale ticket flashbacks
ByPhoenixf129 @GSat 6th of August 2016 13:14:59
That would be because you are an rude, ignorant fuck.This is also why i do not offer steam support as i am NOT always available as some people seem to expect. Which by the way I DID answer your questions. Your ticket was closed because you wrote a review without even giving me 24 hours to reply to your ticket, as i have already stated. If you want to be an asshole, then I won't help you.
Hey,
Best regards,
Nah 10/10 rude
#CAN WE FOR FUCKING FUCK SAKE STOP TRYING TO RESURRECT DEAD THREADS
#FOK OFF