Reporting products

Before reporting a product, please ensure that you have tried to contact the developer in order to receive support. You may need to read this article first before continuing with the report: /help/getting-help/topics/having-trouble-with-something-you-purchased

Plagiarism

If you believe someone is trying to sell someone else's work without permission, please provide us with a link to the original works. That'll make it easier for us to compare. (It'll be great if you give us some comparisons yourself)

Poor customer service

We're able to see support tickets. This one should be dealt with swiftly.

If you want to complain about poor customer service, you MUST include the support ticket. You can simply include the link to the support ticket you have with the developer and our moderation team can see the ticket.

Poorly made/buggy product.

Only report this after you made support tickets. If the seller doesn't fix the bugs, then we'll deal with it. Remember to give a link to your support ticket.

Unsupported products

If a product is marked as "unsupported" you can report an product for being broken. You must include a detailed description and preferably screenshots/video material of the product being broken. This will make it easier when we need to determine if the product is actually broken for everyone or just you. A product must be broken for everyone in order for us to act on the report.

Report button

You will find a report button on every product. This will create a ticket with our moderation team.

Navigate to the product's page. Scroll down to the "Product details" on the right panel.