Script Reviews - An Open Discussion
Reviews at their core are ways for customers to voice their experiences with a script, to help inform other potential purchasers about whether they are buying the right thing. I, as well as many other people here, feel as if the content which reviews are allowed to contain must be clarified. I believe that a review is able to describe these things from the viewpoint of the customer's experience, off the top of my head:
- How well the script does what it says on the package (NOT what you expected it to do, read the description to make sure you know what you're buying before leaving a shit review because you don't know how to read)
- The quality of support if you happen to need it.
- The script's performance/optimization, but only if you have submitted a support ticket because its slowing down your server when you don't believe it should.
Here are some examples of bad reviews, in my opinion:
- Docking a star just because without reason, "not everything can be perfect", etc.
- Leaving a bad review before contacting support about any issue you may be having
- Bitching about the look of a mainly-UI based script in your review (you saw pictures before you fucking bought it, didnt you???)
- Leaving a bad review because the script does not have a feature which it did not advertise and which you were expecting (once again, learn to fucking read)
- Leaving a bad review because the script hasn't been updated in a while (now this is stupid, updates to scripts with planned/new features are not required from the content creator at any point, this has happened to me personally when a game which my scoreboard is based off of changes its design the smallest bit, and people are expecting me to update to that new version to match the game's new look. newsflash, we are only required to make sure the script is able to be run as advertised bug free on the latest version of Gmod.)
- Literally refusing to accept support and bitching about your problem after you deny all attempts to be helped
- "New version is shit, I miss the old version of this script" Well newsflash you fucking tard, you can download older versions.
As for Harry's comment regarding four-star reviews, there is a reason for a five-star rating system: If you rate a script five stars, you are having no issues with the script whatsoever that impact your ability to use it. If you had an issue, you contacted support and it was all sorted out for you in a timely matter. Obviously, if you rate less than five stars, there has to be a reason why you were not happy. You should never be allowed to remove a star "just because". Not stating your reasoning in bad reviews only makes the lives of content creators even more difficult as we have no clue what issue you are having or what we can improve. This also slanders the reputation of the script.
Feel free to argue against my points, or support them. I've been waiting to have this conversation for a long time.
Edited Also, enjoy this good laugh: 
This star system I personally find degrading towards the content creator.
Clear examples of when people leaving a low amount of stars for reviewing everything else but the product that was sold to them.
I mean look at this shit. 
I highly suggest we change the rating system to a simple, thumbs up or thumbs down with a comment. Evidently, leaving the possibility of the developer to go through the comments reading all the thumbs down, furthermore submitting a report on the review if it is stupid.
Consequently, depleting all aspects of 'unnecessary' reviews. 
Yet leaves a 4 star review? For something that wasn't even advertised being in the script. Maybe he can discover this.
Using the thumbs up or thumbs down system with the comment would deplete this as I very much doubt the individual would submit a thumbs down towards for something that wasn't even originally advertised in the script.
Furthermore if the individual gave you a thumbs down without submitting or having any support tickets it would be automatically removed.
Evidently redirecting them to the support section of the script, subsequently contacting the author hopefully resolving the issue giving them the chance to give you as the content creator a 👍 which would be equivalent to +1 rep.